Privacy Policy
Effective date: September 26, 2025
Mayin ("we", "us") respects your privacy. This policy explains what information we collect, how we use it, and your choices.
Information We Collect
- Account information: name, email, and profile data you provide when signing up or signing in via Firebase Auth.
- Subscription information: subscription status, plan details, relevant identifiers (e.g., Razorpay subscription ID).
- Usage data: actions within the app, device/browser information, and diagnostic logs to improve performance and reliability.
- Payments: payments are processed by Razorpay. We do not store your full card details. We may store payment or subscription references returned by Razorpay for records.
How We Use Your Information
- Provide and operate the service and your account.
- Process subscriptions and payments via Razorpay.
- Improve features, performance, and user experience.
- Provide support and communicate important updates.
- Protect against fraud, abuse, and violations of our Terms.
Sharing of Information
- Service providers: Firebase (authentication, database) and Razorpay (payments) to run core functionality.
- Legal and compliance: when required by law or to protect our rights and users.
Data Retention
We retain account and subscription records for as long as your account is active and as required for legal, tax, or audit purposes. You can request deletion of your account data, subject to applicable retention requirements.
Security
We use reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure.
Your Choices
- Access and update your account information in the app.
- Request account deletion by contacting us.
- Manage subscription and payment methods via Razorpay where applicable.
Changes to This Policy
We may update this policy. If we make material changes, we will notify you by email or in‑app notice.
Contact
Questions? Contact us at hello@mayin.app.